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🛡️ Buyer Protection & Confidence

Refund & Cancellation Policy

Last Updated: November 5, 2026 | Effective Date: November 5, 2026
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Our Commitment: We stand behind WhatsFlow CRM. We offer a full 7-Day Money-Back Guarantee on all plans, plus 1-click self-service subscription cancellation with zero penalty fees.

1. 7-Day Money-Back Guarantee

If you are not 100% satisfied with WhatsFlow CRM or if it does not fit your WhatsApp Web selling workflow, you are entitled to a full refund within 7 days of your initial purchase or first subscription billing date.

1

Locate Receipt

Find your Paddle confirmation email containing your Order / Transaction Reference Number.

2

Contact Support

Email sajid@laxsaj.store or use our Help Desk form with your order details.

3

Instant Refund

Your refund is processed by Paddle directly back to your original payment method in 3–5 business days.

2. 7-Day Free Trial Cancellation

Monthly subscription plans (Starter Plan $19/mo and Pro Seller $39/mo) include an initial 7-Day Free Trial. During the trial period, your card is authorized for $0.00. You may cancel anytime before Day 7 expires, and your card will never be billed.

3. How to Cancel Recurring Subscriptions

You have full autonomy to cancel your active monthly subscription at any time using either of two simple methods:

  • 1-Click Self Service: Open any monthly invoice or receipt email received from Paddle.com and click the "Cancel Subscription" or "Manage Subscription" link. Your cancellation is applied instantly.
  • Via Support Desk: Contact our team at sajid@laxsaj.store or through our Contact Form with your registered email, and we will cancel your renewal immediately.

Upon cancellation, your Pro license remains active until the end of the current paid billing cycle.

4. Lifetime VIP License Policy

The Lifetime VIP License ($99 one-time payment) is also fully covered by our 7-Day Money-Back Guarantee. After 7 days, lifetime licenses are non-refundable.

5. Merchant of Record Processing

All payments, recurring charges, and refunds are processed securely by Paddle.com Market Ltd, the authorized Merchant of Record for WhatsFlow CRM. Refunds are returned using the same currency and payment channel (Visa, MasterCard, PayPal, etc.) as the initial purchase.

6. Contact Our Billing Department

Need help with a refund or cancellation? Reach out directly: